Frequently Asked Questions
Everything you need to know about your Sienna beauty experience.
Are Sienna products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Sienna products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for opened products?
We want you to love your glow. If you are not satisfied, we accept returns on both unopened and lightly used products within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to the US, Canada, and the UK. We are working hard to bring Sienna beauty to more countries very soon.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test first.